Your data already knows the answer. Nexus lets your people ask.
Nexus is a configurable AI context gateway. It plugs into your ERPs, ticketing systems, databases, and knowledge bases, and puts a permissioned, memory-aware assistant in front of them. Multi-tenant. Configurable without code. Designed to grow with every new connector you add.
Already running Zaptiva, Quickbase, Zoho, or Microsoft 365? Nexus plugs in on day one.
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Most AI features are a prompt stapled onto a login page.
They can summarize a webpage. They can draft an email. They can't check a ticket, look up an invoice, create an onboarding record, or remember what you talked about last week. Real answers live inside your systems — and real usefulness depends on knowing who's asking, respecting what they're allowed to see, calling the right tools, and being changeable without a code deploy. Nexus is the layer that handles all of that.
Connect
Plug into what you already run. Zoho Desk, Quickbase, Microsoft 365, MySQL, or any HTTP API. New connectors plug in the same way — every addition multiplies what your assistant can do.
Configure
Change behavior without a deploy. Prompts, tools, integrations, rate limits, and model routing — all edited through an admin UI, versioned, auditable, rollback-safe.
Converse
Let users ask — and let the AI act. Streaming, tool-aware, memory-carrying, permission-respecting. Embed as a widget, a chat page, or a direct API.
Six things most AI tools skip.
Tool use, not pre-loading
The AI decides what to fetch and when, calling specific tools instead of drowning in pre-loaded context.
Cross-session memory
Summaries travel forward automatically. The assistant remembers the account, the case, the preference.
Intelligent model routing
Simple questions get a fast, low-cost model. Complex reasoning gets a more capable one. Automatic.
Multi-tenant isolation
Per-tenant data, per-tenant encrypted credentials, per-tenant prompts and tools. Built from day one.
The correction loop
Describe a mistake in plain English. Nexus proposes a specific, diffed, versioned fix. One-click apply.
API-first by default
OpenAPI-documented, versioned endpoints. The admin UI is a convenience — the API is the product.
Ships with real connectors. Built to grow with more.
Nexus is production-ready today for the systems most businesses already use. The deeper value is the framework underneath — every new integration plugs into the same adapter model, inherits the same permissions, and becomes instantly usable by every assistant already running on the platform. Add one. Multiply the rest.
Built by Zaptiva. You already automated the data — now let your people talk to it.
Zaptiva is where your data gets moved, validated, and transformed — across QuickBooks, Sage, NetSuite, Microsoft Dynamics, Acumatica, and the rest of the stack. Nexus is Zaptiva's conversational layer on top of it. Same team. Same support. First-party by design, not a third-party integration stapled on.
What users actually type
Nexus is Zaptiva's conversational layer — native, first-party, already aligned with your Zaptiva deployment. Same platform, same people, one voice on top.
Nexus lives in the places your people already work.
These are starting points. Because every new connector compounds with every existing one, the shape of Nexus in your business depends on what you plug into it.
Customer support copilot
A branded assistant that knows the customer, pulls ticket history, searches your KB, drafts responses, files new tickets, and escalates to a human when it should.
IT & operations agent
Employees ask HR, IT, or ops questions. Nexus answers from real policies and live systems, files the right tickets, and routes the rest.
Conversational Quickbase
A voice interface to Quickbase data with field-level authorization baked in. Users see only what they're allowed to see.
Onboarding / offboarding
Chat-driven provisioning. Nexus collects the right information, confirms before it acts, submits the record, and hands off to automation.
Unified workspace agent
One assistant that searches SharePoint, checks Outlook calendars, looks up Zoho tickets, and queries Quickbase — in a single conversation, on behalf of an authenticated user.
White-label AI for your product
Embed Nexus as the AI backend of your SaaS. Your brand, your prompts, your tools, your customers' data — tenant-isolated, controlled from a single admin panel.
From signed-in user to answered question, in one pass.
API-first. Always.
The Nexus API is the product. The admin UI sits on top of it. Every feature gets an endpoint before it gets a screen, and the OpenAPI spec ships with the platform. SSE streaming, JWT-based tenant identity, versioned endpoints, structured logs, and an embeddable widget — ready out of the box.
SSE streaming
Real-time token-by-token response delivery. Live tool-call visibility. Works through every reverse proxy you care about.
Bring your own auth
JWT-based identity. Your users, your claims, your product. Playground lets you override claims to test different roles.
Versioned + documented
Every endpoint lives under /api/v1/. OpenAPI spec served alongside the app. Changes are additive.
Built for the people who have to sign off.
Tenant isolation
Every query scoped by tenant. Zero shared state.
Credential encryption
AES-256-GCM, per-tenant Data Encryption Keys, master-key hierarchy, rotation support.
Audit log
Every config change, prompt edit, and integration update — attributable and filterable.
Role-based admin
super_admin · company_admin · read_only, with TOTP 2FA and lockout.
Field-level authorization
Quickbase schema browser whitelists fields. Users see only what's permitted.
Tool-call tracing
Every tool invocation logged with inputs, outputs, and source attribution.
The questions we hear most.
No. Nexus sits in front of them. If you have it, we can almost certainly connect to it.
The generic HTTP adapter supports Bearer Token, API Key, AWS SigV4, and Basic Auth out of the box. Most REST APIs work today. For deeper integrations, new adapters plug into the same framework.
Anthropic Claude today, with intelligent routing between Haiku (fast, low cost) and Sonnet (deeper reasoning). Multi-LLM support — OpenAI, Gemini, Llama — is on the roadmap.
Yes. The admin UI themes per tenant. The API accepts your JWT. Your customers never see our name.
Yes. Integrations are isolated — a failing connector degrades only itself; the rest keeps functioning.
Talk to us — we'll set you up with a scoped pilot against your real systems.
Stop shipping chatbots. Start shipping assistants that work.
Nexus is the AI gateway your business already needed — built for the systems you run, the rules you enforce, and the teams who have to maintain it after launch day.
